Privacy Policy

MySiteCare (“we”, “us”, or “our”) respects your privacy and is committed to protecting your personal data. This Privacy Policy explains what data we collect, why we collect it, how it is used, and your rights under the GDPR. This policy applies to visitors, potential clients, and clients of MySiteCare.

1. Who We Are (Data Controller)

• Business name: MySiteCare Website Application Services
• Location: Beringen, Belgium
• Email: info@mysitecare.eu

MySiteCare is the data controller responsible for processing your personal data.

2. What Personal Data We Collect

We only collect data that is necessary to operate our website and provide our services. This may include:

Information you provide directly

• Name
• Email address
• Phone number (if provided)
• Website URL (if provided)
• Messages sent via contact forms or email

Technical and usage data

• IP address
• Browser type and device information
• Pages visited and usage data
• Cookies and similar technologies

3. Why We Collect Your Data (Purpose)

• To respond to inquiries and messages
• To communicate with clients and potential clients
• To provide and manage our services
• To maintain and secure our website
• To improve website performance and usability
• To comply with legal obligations

4. Legal Basis for Processing (GDPR)

• Consent – when you submit a form or contact us voluntarily
• Contractual necessity – when data is required to provide agreed services
• Legitimate interest – to operate, secure, and improve our website and services
• Legal obligation – where required by law

5. Cookies & Tracking

We use cookies and similar technologies to ensure basic website functionality, analyze website traffic, and improve user experience. You can manage or withdraw cookie consent at any time via our cookie settings. For more details, see our Cookie Policy.

6. Data Sharing & Third Parties

We may share personal data only with trusted third parties when necessary, such as:

• Website hosting providers
• Email and communication providers
• Security and analytics tools

These parties process data only on our instructions and in compliance with GDPR. We do not share data for advertising or resale purposes.

7. International Data Transfers

If personal data is processed outside the European Economic Area (EEA), we ensure appropriate safeguards are in place, such as GDPR-compliant data processing agreements and Standard Contractual Clauses (SCCs) where applicable.

8. Data Retention

We keep personal data only as long as necessary for the purposes stated:

• Contact and inquiry data: retained for up to 12 months
• Client data: retained for the duration of the service and as required by law
• Technical logs and analytics data: retained for a limited period

Data may be deleted earlier upon request, unless legal obligations require retention.

9. Your Rights Under GDPR

• Right to access your data
• Right to correct inaccurate data
• Right to request deletion (“right to be forgotten”)
• Right to restrict processing
• Right to data portability
• Right to withdraw consent at any time
• Right to object to processing
• Right to lodge a complaint with a supervisory authority

To exercise your rights, contact us at info@mysitecare.eu.

10. Data Security

We take reasonable technical and organizational measures to protect personal data against unauthorized access, loss or misuse, and disclosure or alteration. No system is 100% secure, but we work to minimize risk.

11. Automated Decision-Making

We do not use automated decision-making or profiling that produces legal or significant effects.

12. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of those sites.

13. Changes to This Policy

We may update this Privacy Policy from time to time. The latest version will always be available on this page, with the updated date shown at the top. Continued use of our website means acceptance of the updated policy.

14. Contact

If you have questions about this Privacy Policy or how we handle personal data, contact:

• MySiteCare Website Application Services
• Email: info@mysitecare.eu
• Phone: +63 931 825 9615